Manage the full post-sale customer journey to drive rapid onboarding, activation, and growth. Monitor usage, re-engage dormant accounts, remove technical blockers, run onboarding playbooks, identify upsell opportunities, coordinate cross-functionally, and use AI/tools to improve efficiency. Success measured by utilization, expansion, time-to-value, and customer advocacy.

Lead full-cycle enterprise sales to acquire new clients ($50M+ revenue). Prospect outbound, manage pipeline in HubSpot, run demos, close high-ACV deals ($500K+), and collaborate with product and marketing to refine messaging and drive revenue.