Provides on-site technical support for Central Park Conservancy staff, troubleshooting hardware and software, installing systems, supporting Windows and Apple devices, configuring mobile devices, and assisting with networks. Performs basic Azure, Intune, Defender, and MDM administration; supports audiovisual setups, technology projects, and park-based locations. Documents and prioritizes requests, trains users, escalates complex issues, and helps maintain IT security and privacy standards.