Provide onsite and remote end-user technical support across the organization, manage device lifecycle and office A/V, onboard employees, document processes, run trainings, and recommend security-minded improvements for cloud-first tools and enterprise systems.

Develop and execute public relations campaigns for investigative journalism, pitch journalists and reporting to diverse media outlets, manage inbound media requests, prepare staff for interviews, draft press releases, support article republishing, and maintain relationships with media organizations and republishers.

Lead product work to grow and retain members by translating fundraising goals into product priorities, defining metrics, running experiments, and coordinating engineers, designers and analysts to build, integrate and optimize donation, payment, personalization and membership systems.