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This role acts as the technical liaison between the company and enterprise clients, focusing on governance and integration of AI agent systems. Responsibilities include leading demos, executing POCs, and translating client needs into product feedback, all while collaborating closely with senior leadership.

Oversee SDR activities, ensure data integrity in HubSpot, review call quality, and enhance outbound sales execution. Collaborate with sales leadership.

Serve as the technical/product bridge between customers, sales, and product: run discovery and demo calls, capture requirements, configure onboarding and integrations, feed product insights to engineering, and support adoption to demonstrate ROI.

The role focuses on enhancing revenue systems, fixing broken pipelines, defining key sales processes, and ensuring effective CRM operations in a B2B SaaS environment.