Top Tech Jobs & Startup Jobs in NYC, NY

Principal Software Engineer responsible for setting technical direction, owning major product architecture, solving high-scale reliability and AI-agent evaluation challenges, and building foundational systems. The role is hands-on, involving full-stack development, AI coding-agent tooling, technical mentorship, design reviews, and leading ambiguous projects from concept through production.

Own North American pipeline targets and build the demand generation function: design and run events, webinars, executive programs and integrated campaigns, set channel targets and budgets, build tracking/attribution/reporting, partner tightly with Sales, iterate channel plays, and define the long-term demand gen playbook.

Build AI-first customer support product features end-to-end: design, implement, and ship production systems; work closely with coding agents; create tooling and feedback systems; collaborate across teams to define UI/UX and data models.

Own full enterprise sales cycle for Lorikeet's AI support automation: prospect, qualify, close, and expand mid-market and enterprise accounts. Partner with product and implementation teams for onboarding, establish sales processes and playbooks, provide market feedback to inform roadmap, and exceed revenue targets selling to technical and business stakeholders.