Top Tech Jobs & Startup Jobs in NYC, NY

Own Patlytics’ external voice across social media, executive thought leadership, PR, communications, customer stories, campaigns, and editorial content. Develop messaging, manage social channels, build media relationships, create rapid-response content, support demand generation, and measure engagement, earned media, reach, and pipeline impact. Partner with founders, executives, Product, Sales, Growth, Events, agencies, and external creators to establish a distinctive content engine for an AI-focused enterprise technology company.

Own post-sale relationships for law firm and corporate IP customers from onboarding through renewal and expansion. Lead tailored training, build success plans, monitor account health, drive adoption and ROI, identify expansion opportunities, and coordinate escalations. Serve as the customer voice to Product and Engineering while helping build scalable customer success playbooks, materials, health scoring, and processes.

Own Patlytics’ data warehouse, transformation layer, ingestion pipelines, usage metering, billing data models, BI, and reporting infrastructure. Build production systems in Python and SQL, establish data quality and monitoring standards, and translate ambiguous business questions into reliable analytical models. The role partners closely with the CTO and stakeholders, provides technical direction, and may grow into team leadership. Front-end experience for internal tools and reporting interfaces is a bonus.

Perform outbound prospecting to generate and qualify leads within IP law firms and in-house IP teams. Design personalized outreach campaigns, conduct account research, maintain CRM data, collaborate with sales leadership, and relay customer feedback to inform product, marketing, and GTM strategies.

Lead and run the People function including HRIS and ATS administration, compensation and performance programs, employment compliance, global employment operations, recruiting for key roles, and employee relations. Partner with the CEO and execs on org design, leveling, and sensitive employee matters while evolving job architecture, comp bands, and reporting to scale a high-growth AI-legaltech company.

Own a core product area end-to-end for an AI-native patent platform: set strategy, research customers, translate patent workflows into scalable software, design and iterate on LLM prompts and AI agents, instrument outcomes, and drive adoption and retention while maintaining enterprise-grade accuracy and security.

Design end-to-end workflows for patent-focused AI products. Conduct user research with patent attorneys, prototype and test LLM-driven interfaces, surface verifiable AI insights, build scalable design systems, and drive designs from discovery through post-launch iteration.

Own the full enterprise sales cycle into law firms and in-house IP teams: qualify, demo, build ROI models, negotiate, and close multi-stakeholder deals. Partner with SDR/BD/marketing, present to executives, capture customer feedback to influence product and GTM, and help build the sales playbook while frequently attending in-person meetings and events.

Lead and scale customer success strategy across the customer lifecycle to drive adoption, retention, renewals, and expansion. Strengthen stakeholder relationships, implement churn-prevention processes, collaborate with GTM/Product/Engineering to surface customer insights, and eventually build and coach a high-performing customer success team.

Serve as an experienced IP attorney bridging customers and product: run demos, lead pilots/POCs, translate patent workflows into product requirements, guide roadmap and QA, and produce customer-facing collateral while collaborating across Sales, Product, Engineering, Marketing, and Partnerships.