Top Tech Jobs & Startup Jobs in NYC, NY

Own customer success for approximately 400 SMB event organizers. Build onboarding programs, education webinars, lifecycle playbooks, and automated growth and churn signals. Guide new customers through their first live event, drive product adoption and revenue growth, manage scaled support, and identify accounts ready to graduate into Mid-Market. Partner with RevOps, Product, Sales, Support, and Account Management to improve customer outcomes and expansion opportunities.

Own Posh’s revenue operations infrastructure, including HubSpot architecture, automation, integrations, data quality, reporting, enablement, commissions, quotas, capacity planning, attribution, and GTM planning support. Partner with Finance and GTM leadership to maintain reliable systems, dashboards, compensation processes, and operating models across Sales, Customer Success, Account Management, Marketing, and Support.

Leads Posh’s unified data and ML organization of eight across data science, machine learning, and analytics/data engineering. Owns discovery, ranking, recommendations, search, experimentation, causal inference, data infrastructure, AI-native analytics, and technical roadmap development. This player-coach role requires mentoring senior and mid-level talent, conducting hands-on model and experiment reviews, improving ML foundations, and translating product goals into measurable technical investments.

Design and scale Posh’s AWS cloud infrastructure for millions of users. Build infrastructure-as-code, CI/CD pipelines, observability, automation, and developer tooling; improve reliability, security, performance, and cost efficiency. Collaborate with engineering, data, security, and product teams, investigate scaling bottlenecks, and mentor engineers on infrastructure and secure deployment best practices.

Lead architecture and implementation of complex full-stack features for a live-events platform. Drive scalable, reliable, and high-performing systems; contribute across frontend, backend, databases, and infrastructure; build data-driven tools; mentor engineers; and collaborate on technical decisions and product experimentation.

Own the full sales cycle for SMB event organizers, including outbound prospecting, product demonstrations, negotiation, closing, and onboarding organizers through their first live event. Build pipeline through outreach, networking, social selling, and referrals; maintain accurate CRM forecasts; coordinate post-sale handoffs; provide feedback to Product and Marketing; and achieve monthly and quarterly targets. The role is fully in-person in New York City with approximately 10% travel.

Build and scale Posh’s backend services and APIs, owning systems from design through deployment and on-call. Responsibilities include improving performance and reliability, creating data models and pipelines, embedding security and instrumentation, contributing to architecture and code reviews, mentoring engineers, and participating in technical interviews.

Lead and evolve Posh's visual identity and creative systems across brand, performance, product, and IRL activations. Create flagship campaigns personally while directing agencies and freelancers. Ensure brand cohesion across channels, set creative standards, mentor teams, leverage generative AI for scale, and embed cultural relevance in music, nightlife, and events. On-site in SoHo NYC, full-time.

The Staff Backend Engineer will lead technical direction across backend systems, write production code, improve scalability, and mentor engineers.

As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.