Own end-to-end renewals, retention, and expansion for a high-volume B2B customer portfolio. Build renewal processes, forecasting, account-health signals, reporting, and HubSpot workflows from scratch. Identify upsell and cross-sell opportunities, partner with Customer Success, manage founder and executive buyers, and use AI to prioritize expansion and renewal risk. The role is measured on retention and net revenue retention and requires in-person work five days per week in New York.

Own product positioning, messaging, launches, sales enablement, competitive intelligence, win/loss analysis, landing-page copy, and customer newsletters. Translate Comp AI’s compliance and cybersecurity capabilities into compelling narratives for technical buyers, while measuring impact on conversion, pipeline, win rate, and deal velocity. Partner closely with sales, growth, customers, and founders to test messaging and support the company’s expansion into cybersecurity.