Top Tech Jobs & Startup Jobs in NYC, NY

Own end-to-end onboarding for enterprise CPG customers: manage project plans and timelines, configure the Confido platform, run training and workshops, track implementation KPIs, refine playbooks, and collaborate with Sales, CS, and Product to ensure smooth go-lives and handoffs.

Own post-implementation success for a portfolio of CPG brands: drive net revenue retention via renewals, upsells, QBRs, health checks, troubleshoot product issues, and surface product feedback while partnering cross-functionally with sales, product, and marketing.

Own a major product area across Confido's integrated CPG platform: define roadmap and vision, drive customer outcomes and revenue, enable GTM, document and onboard customers, and work cross-functionally with engineering, design, and sales to deliver high-quality features.