Top Tech Jobs & Startup Jobs in NYC, NY

Lead and coach a team of CX Associates, oversee daily operations, monitor performance metrics, and improve customer experience. Collaborate with other departments and act as an escalation point for complex cases.

The Sales Engineer will serve as a subject matter expert, manage complex sales cycles, drive pre-sales implementation, and ensure seamless post-sales handoff, focusing on technical solutions for enterprise clients.

The Senior Business Development Associate will manage partner relationships, evaluate markets, and deliver on ambitious business goals while collaborating with stakeholders.

Collaborate with customers and teams to deliver complex offerings, drive technical roadmap, and make architectural decisions.

As the first Analytics Engineer at Rain, you will consolidate and model data sources, create reliable datasets, and develop metrics and dashboards for decision-making across the company.

The role involves managing compliance programs including SOC and GDPR, leading audits, and building a compliance culture within the organization.

The Senior Product Designer will lead end-to-end design processes, conduct user research, create prototypes, design UI, and collaborate with cross-functional teams to enhance user experiences.

The HR Operations Manager will build and optimize HR processes, ensure compliance with laws, manage payroll and benefits, and enhance employee experience through data analytics and system management.

As an Implementation Manager, you will integrate enterprise clients, enhance onboarding processes, and train teams to ensure seamless transitions and effective use of products.

As a Customer Experience Associate, you'll assist customers via email, chat, and phone, troubleshoot issues, escalate complex cases, and collaborate with internal teams to enhance customer support.