Review residential mortgage appraisals for accuracy and compliance with investor guidelines and company policy. Verify appraiser eligibility, troubleshoot and evaluate correction requests, maintain order momentum and investor eligibility tools, manage inbox communications, and assist with peer training and cross-department support during a 90-day contract.

Document and maintain company processes, system requirements, and knowledge bases. Create training materials, visual workflows, and clear communications. Manage version control, gather business requirements, support project rollouts, participate in testing, and partner with stakeholders to ensure alignment and quality.