Top Tech Jobs & Startup Jobs in NYC, NY

Manage strategic customer accounts through onboarding, implementation, data feed configuration, stakeholder engagement, reporting, and ongoing success initiatives. Serve as a strategic advisor and escalation point, analyze performance data, advocate for customer needs, improve processes, and coordinate with Sales, Product, Engineering, and Support to drive measurable outcomes.

Owns accounting and finance operations, including accounts receivable, collections, payroll, corporate cards, accounts payable, monthly close, reconciliations, cash forecasting, financial systems, controls, and reporting. The role oversees an external accounting partner, improves financial processes, supports audits and tax compliance, and ensures accurate, scalable operations during company growth.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Executes and coordinates multi-channel member marketing campaigns across email, SMS, landing pages, and direct mail. Manages campaign QA, vendor and event logistics, marketing intake, experiment pipelines, customer launch checklists, content updates, reporting, and automation handoffs. Works cross-functionally with Customer Success, Member Services, Product, creative partners, and external print and mail vendors to deliver timely, accurate, brand-aligned communications.

Leads OneImaging’s engagement marketing and operations to increase radiology service utilization. Builds data-driven, multichannel campaigns; manages marketing technology infrastructure, including Braze; uses eligibility, authorization, and claims data to target members; partners with Product, Engineering, Customer Success, and Member Services; and continuously optimizes creative and campaign performance. The role also contributes leadership, team building, and healthcare marketing innovation.

Develop and implement full stack features for a healthcare platform, focusing on both frontend (React) and backend (Node.js) development. Responsible for performance optimization, API creation, testing, and collaboration with data engineering teams.