Provides Tier 1–3 support for Avid editorial systems and designs, implements, and maintains Avid-based workflows for editing, ingest, media management, and delivery. The role supports creative applications, remote and in-studio production infrastructure, storage, networking, hardware, software, and third-party integrations. Responsibilities include troubleshooting, workflow optimization, documentation, inventory management, system architecture support, and translating technical guidance for nontechnical staff in a fast-paced post-production environment.

Support colorists in supervised client sessions and maintain color grading workflows from ingest to final delivery. Prep projects, manage displays/audio/technical setup, render deliverables to spec, track versions, update project repositories, and communicate with Producers and Production Coordinators. Provide troubleshooting, weekend on-call coverage, and adapt to evolving post-production tools and processes.