Own and grow a 45K Facebook community, manage comment moderation across social platforms, run a TikTok affiliate Discord, design shareable programming and ambassador initiatives, and convert community activity into repeat revenue via codes, landing pages, bundles, referrals, and early-access drops while surfacing customer insights to product and retention teams.

Execute and optimize email, SMS, and subscription lifecycle programs to drive retention and LTV. Build automated flows and campaign calendars, run A/B tests, manage segmentation and deliverability, support subscription messaging, maintain dashboards, and surface insights to improve retention.