Lead delivery across product, engineering, and QA for a distributed parking technology platform. Remain hands-on while improving system reliability, API architecture, integrations, CI/CD, testing, observability, and event-driven infrastructure. Partner with the AI team, sequence the roadmap, manage tradeoffs, and hire and develop engineers. Own production quality, incident response, scalability, and the evolution of partner-facing APIs serving booking channels and access-control systems.

Own the client's first 60 days: manage handoff from Sales, drive activation with Implementation, collect W-9/ACH for Accounting, train clients on OCRA reporting, perform invoice reviews, provide proactive early support, and execute a documented handoff to Strategic Account Managers and Revenue Optimization Managers.