Manage and grow a portfolio of strategic voice and UCaaS clients as a trusted advisor. Own onboarding, stabilization, renewals, churn prevention, expansion, and escalations. Translate technical voice expertise into business outcomes, run QBRs/EBRs, coordinate with sales/engineering/vendors, and maintain account health and documentation.

As a Marketing Manager, you will drive demand generation and revenue growth for Harbor IT by creating effective marketing campaigns and metrics frameworks, leading a marketing team, and collaborating with sales and subject-matter experts.