Top Tech Jobs & Startup Jobs in NYC, NY

Own Felix's end-to-end chargeback strategy, build representment playbooks and SOPs, measure and improve win rates via analytics, translate network/regulatory rules into operations, partner cross-functionally with Fraud, Product, and vendors, and mentor junior dispute processors.

Own Felix's end-to-end chargeback strategy across acquiring and issuing sides. Define representment strategy, build playbooks/SOPs, measure win rates and exposure, partner with Analytics/Product/Operations, track network/regulatory rules, and represent Felix with processors and issuing partners. Mentor junior team members and design scalable processes and AI-driven efficiency solutions.

Own end-to-end fraud strategy for Felix's new card issuance program: design authorization decisioning, monitor network fraud/dispute health, build onboarding and first-use controls, partner with Product/Engineering to embed controls, manage chargeback/representment strategy, and use SQL/BigQuery to size exposure and iterate post-launch.

Own end-to-end fraud strategy for a new card issuance program: design authorization decisioning, build controls (step-up auth, velocity, holds), monitor network fraud and dispute ratios, manage dispute/representment strategy, translate vendor responsibilities into operating controls, and use SQL/BigQuery to size exposure and backtest thresholds. Partner with Product, Engineering, Compliance, and vendors to embed controls and create reusable playbooks for future products and markets.

Own end-to-end fraud strategy for Felix's new card issuance program: design authorization decisioning, monitor network fraud and dispute health, build onboarding and lifecycle controls, partner with Product/Engineering and vendors, use SQL/BigQuery to size exposure and backtest thresholds, and establish playbooks for scaling and future products/markets.

Lead the design and scaling of a unified fraud and risk platform. Define product roadmap, run data analysis and A/B tests, collaborate with engineers and data scientists to build real-time fraud detection, manage stakeholders, and balance customer experience with effective risk mitigation.

Lead and operate Felix's US financial infrastructure and partner ecosystem. Architect banking and payment processor relationships, manage stablecoin and custody partners, translate product needs into partner SLAs, negotiate commercial terms, source vendors for credit products, and build a Partnerships function including playbooks and hiring 2-3 managers.

Lead and mentor an AI engineering squad to design scalable AI architectures and deliver performant solutions. Partner with Product to prioritize roadmap, track metrics (usability, conversion, retention, F1), optimize development processes, drive technical decisions, and produce documentation to support long-term success.

Own the identity and account platform covering onboarding, verification, authentication, account lifecycle, and security. Define identity flows, data schemas, KPIs, and roadmap. Lead cross-functional alignment with Engineering, Design, Fraud, and Compliance. Drive AI-enabled identity innovations and communicate strategy to stakeholders and executives.

Lead design and scaling of a unified fraud and risk platform. Define product strategy, own fraud metrics, run SQL-driven analysis and A/B tests, and partner with engineers and data teams to build real-time detection, identity verification, and transaction monitoring. Balance customer experience with risk mitigation and communicate impact to executives, legal, and partners.