Top Tech Jobs & Startup Jobs in NYC, NY

Own the enterprise change and adoption strategy for large-scale transformations. Lead stakeholder engagement, executive sponsorship, communications, change-agent networks, training, impact assessments, resistance mitigation, and adoption measurement. Build repeatable change practices, define KPIs, strengthen organizational change capabilities, and align transformation efforts with Acuity’s strategy, culture, and business outcomes.

Conduct telephone premium audits for workers’ compensation, general liability, and commercial auto policies. Update audit worksheets, determine classifications and exposures, resolve disputes, approve revisions within authority, and answer questions from underwriters, agents, and customers. Manage assignments efficiently while meeting quality and productivity standards, maintain audit expertise through training, and provide professional customer service. This is a remote role with an onsite requirement twice annually.

Manage Acuity’s personal or package insurance product lines, overseeing product strategy, roadmaps, market performance, growth, and profitability. Analyze competitive, customer, pricing, and industry data to identify product opportunities and enhancements. Collaborate with underwriting, distribution, actuarial, communications, and other stakeholders to execute strategies, align goals, and deliver insights to business leaders. Present performance updates and support sustainable competitive advantage.

Design, configure, and maintain cloud infrastructure across Azure and AWS. Own IaC (Terraform, Ansible, PowerShell) and CI/CD pipelines, integrate source control and automated testing/security, implement governance and hybrid cloud solutions, deploy generative AI services, monitor performance, support disaster recovery, and collaborate with cross-functional teams to ensure secure, scalable, and compliant cloud platforms.

Lead the vision and roadmap for Acuity's multi-org CRM platform, translate business priorities into scalable solutions, drive integrations, data governance, analytics enablement, stakeholder alignment, and manage the product backlog to increase adoption and measurable value.

The Systems Engineer on Database Administration will support database installations, optimization, maintenance, and work with teams to enhance query performance.

Design, build, and maintain software applications; collaborate with engineers, analysts, and stakeholders; resolve bugs and production issues; write scalable, testable code; perform testing and debugging; produce technical documentation; mentor peers; participate in on-call rotation; leverage the team's data ecosystem to inform application design and improvements.

Designs, deploys, integrates, monitors, maintains, and troubleshoots storage and IT infrastructure, including SAN, NAS, object storage, VMware, networking, backups, and disaster recovery systems. Implements automation, security controls, patches, and system upgrades while maintaining documentation and compliance. Collaborates with cross-functional teams, participates in incident response and recovery planning, supports system rollouts, and mentors junior engineers. Requires occasional after-hours work and on-call availability for critical incidents.

Conducts commercial insurance risk assessments, surveys, and accident investigations; prepares account reports; identifies loss exposures; recommends hazard controls; and develops customized safety and training programs. Provides industrial hygiene services, including noise mapping, trains supervisors, supports safety meetings, advises policyholders and agents, and maintains stakeholder relationships. Travels throughout the assigned territory and uses applicable codes, standards, and technical resources to improve workplace safety and reduce claims.

Manage and execute Acuity's Voice of Customer programs: build and field Qualtrics surveys, maintain feedback workflows and platforms, collect and organize customer/agent feedback, update VOC dashboards/reports, and prepare summaries for stakeholders while supporting program administration.