Top Tech Jobs & Startup Jobs in NYC, NY

Manage invoice generation, verify billing data, record payments, reconcile accounts, handle customer billing inquiries and collections support, assist month-end reporting, and maintain billing records for compliance.

Develop and maintain full web application lifecycle including front-end UI with modern frameworks, back-end APIs, database design, testing, CI/CD deployment, and cross-functional collaboration.

Serve as the front-line patient contact handling check-in/check-out, registration, scheduling and triage, insurance verification, payments, referral coordination, medical records release, and patient education while ensuring HIPAA compliance.

Maintain daily financial records by entering transactions, managing AP/AR, reconciling bank accounts, processing payroll, and producing monthly financial reports. Keep organized audit trails and ensure high accuracy using accounting software and spreadsheets.

Support the sales-to-customer transition by managing sales pipelines and CRM data, preparing reports and performance metrics, coordinating cross-functional onboarding handoffs, and assisting with lead qualification and follow-ups.

Provide technical support for internal teams and external clients by responding to tickets, troubleshooting software/hardware/tools, documenting solutions, maintaining a knowledge base, and escalating complex issues to Engineering.

Provide timely, professional email-based customer support; document interactions in the CRM; collaborate with internal teams to resolve complex cases; identify inquiry trends and recommend system improvements.

Serve as primary contact for patient inquiries, collect and analyze patient feedback to drive improvements, collaborate with clinical and operations teams, and track/report patient satisfaction metrics.

Manage client implementations from sales handoff through onboarding completion within 30 days; maintain playbooks, report on implementation pipeline, identify and resolve roadblocks, and coordinate kickoff and transition to Customer Success Managers.

Support post-sales customer lifecycle including onboarding, renewals, and ongoing engagement. Develop account plans, run customer meetings and feature training, liaise with Engineering/Product, and identify churn risks to improve retention.