Top Tech Jobs & Startup Jobs in NYC, NY

Monitor real-time contact center volumes, agent adherence, and staffing; manage time-off and schedule adjustments; analyze trends in attendance and service metrics; recommend staffing optimizations; maintain confidential employee records and generate reports using workforce management tools and spreadsheets.

Support planning, executing, and optimizing paid digital acquisition campaigns. Coordinate content and landing pages, run A/B tests, analyze marketing data, create performance reports, and recommend optimizations to improve ROAS.

Manage three branded Reddit accounts: post 2–3 times per week per brand, engage with users and comments per brand guidelines, craft brand-specific Reddit strategies, and coordinate with an outside contractor to manage meetings and goals.

Senior technical owner of an existing NetSuite ERP: provide Tier 2/3 production support, triage and permanently resolve incidents, build and optimize SuiteScript 2.x and SuiteFlow customizations, maintain integrations (Deposco WMS, Salesforce via Jitterbit), manage SDF sandbox-to-production promotions, monitor performance, ensure release readiness, author runbooks, and operate under ITGC/SOX-adjacent change management with on-call responsibilities.

Own performance marketing across Meta and direct-buy networks. Set up, monitor, and optimize Meta campaigns; test and scale direct-buy partnerships; develop creative; maintain tracking (pixel/S2S, macros); analyze ROAS/CAC and report insights; negotiate with network partners; collaborate with Creative, Analytics, and Partnerships teams to grow acquisition channels.