The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.

The Senior IT Engineer will lead IT architecture and security processes, manage identity and access, and mentor team members while ensuring compliance and operational efficiency.

Lead and scale post-sales Customer Success as a player-coach: manage a portfolio of strategic customers, drive onboarding, adoption, renewals and expansions, build the CS team and playbook, align cross-functionally with Product/Sales/Engineering/TAM, and provide deep billing/CPQ expertise to optimize pricing, revenue recognition, and quote-to-revenue workflows.