Top Tech Jobs & Startup Jobs in NYC, NY

Lead account management to drive net revenue retention and expansion ARR. Build and manage an AM team, define expansion playbooks, manage strategic accounts and executive relationships, partner with CS and Sales, and surface market intelligence to leadership.

Design and run onboarding, ongoing training, playbooks, and measurement for AEs, BDRs, and SEs. Partner with Sales, Marketing, and Product to translate product and market intelligence into behavior-changing enablement that improves ramp, pipeline quality, and win rates.

Lead FP&A and strategic finance for a high-growth B2B SaaS company. Own planning, rolling forecasts, integrated financial models, SaaS metrics, pricing, unit economics, GTM finance, and investor reporting. Partner with Sales, Rev Ops, Accounting, and Data to model scenarios, support deal desk, analyze pipeline, and drive fundraising diligence. Promote automation and deliver actionable insights to inform hiring, pricing, and cash runway decisions.

Lead and maintain ISO 27001 and SOC 2 programs, manage vendor security and VSQs, author policies, run risk assessments, coordinate audits and remediation, support engineering on control implementation, handle customer security questionnaires, run awareness and phishing programs, and drive automation of compliance workflows.

Manage ingestion, processing, QC, and production workflows for litigation cases. Diagnose and resolve complex eDiscovery data issues, document chain of custody, advise on data strategy, and partner with Product and Engineering to improve the platform.

Serve as named client success owner for an assigned portfolio, managing end-to-end case delivery for complex litigation on Syllo's platform. Execute client services requests, advise attorneys on workflow, coordinate across teams, triage issues, document handoffs, and contribute product feedback and CS process improvements.

Lead and scale a 6-person enterprise SaaS sales team for an AI-powered legal platform. Drive quota attainment, implement value-selling and MEDDPICC discipline, own pipeline, forecasting, hiring, and enablement, partner cross-functionally, and represent the company in strategic enterprise/legal sales conversations.

Lead and scale the Client Support function for an enterprise litigation AI SaaS platform. Hire and develop support specialists, define SLAs and escalation protocols, build knowledge-base and self-service, analyze ticket trends to identify systemic issues, partner with Product/Engineering and CS/Sales to drive retention and expansion, and maintain support metrics to continuously improve service quality and coverage.

Own the full enterprise sales cycle for large legal clients, closing $500K+ ARR deals. Qualify with MEDDPICC, run demos and POCs, negotiate contracts, build executive relationships with GC/CLO/CFO, partner with Solutions Architecture, and drive post-close expansion.

Lead Syllo's content marketing to build Litigation AI category authority. Own editorial strategy, produce long-form and thought leadership content, manage and hire the content team, drive SEO-led organic pipeline, measure content-to-pipeline performance, and partner with demand gen, sales, product, and customer success.