Support client deployments by troubleshooting imports, metadata, integrations, permissions, and access issues. Analyze logs, API responses, and scripts to identify root causes, participate in migrations and platform rollouts, prepare environments, validate data, and support go-live activities. Build scripts, internal tools, and AI agents to automate recurring deployment work and improve team processes. Work directly with client technical teams and escalate product issues with clear diagnoses.

Own full-cycle enterprise sales for sports organizations across North America, from prospecting and discovery through negotiation and closing. Build pipeline independently, manage strategic account plans, develop executive and operational relationships, and close complex $20K–$200K ARR deals with 3–9 month sales cycles. Lead consultative presentations, coordinate evaluations with Solutions and Customer Success, maintain forecasts, and support successful handoffs. Regular travel to client sites, league offices, and industry events is required.