Build and operate Ravenna's end-to-end demand generation engine: design and run multi-channel programs (outbound, email, paid, content, SEO, events, ABM), select tools and attribution, run growth experiments, analyze funnel conversion, and collaborate with sales, product, and engineering to generate predictable qualified pipeline.

Own product positioning, messaging, and launches for an AI-native service desk. Partner with product, sales, and engineering to create sales enablement, content, and campaigns that drive adoption and growth. Develop customer and market insights, shape brand voice, and execute demand generation and product education to ensure market understanding and sales success.

The AI Engineer will design and build production systems, focusing on LLM integration, system reliability, evaluation frameworks, and high-quality product features while maintaining strong engineering practices.