Lead design, implementation, and optimization of ServiceNow ITOM (Discovery, Service Mapping, Event Management) and CMDB governance. Configure MID Servers, patterns, probes, and integrations; manage cloud discovery across AWS/Azure/GCP; build automations with Flow Designer and APIs; perform performance and root-cause analysis; liaise with vendors; produce technical strategy, capacity planning, and translate technical solutions for business stakeholders.

The Product Manager will define the vision and roadmap for Epic-based clinical solutions, ensuring alignment with strategic goals and managing vendor relationships.

The Managing Consultant will oversee Epic hospital billing revenue cycle initiatives, manage project execution, mentor staff, and ensure quality deliverables while facilitating client engagement.