Top Tech Jobs & Startup Jobs in NYC, NY

Provide bilingual customer support across phone, in-person, and online channels; resolve routine to complex inquiries, process orders/payments, document outcomes, identify trends, and escalate issues. Maintain product and policy knowledge and may support events, sales reps, claims processing, and occasional overnight travel depending on line of business.

Provide primary legal and commercial counsel to a line of business or staff group, advising on corporate, transactional, compliance, employment, immigration, data privacy, risk management, asset-backed financing, and contract matters. Act as LOB subject-matter expert, support senior management, manage outside counsel, assess and mitigate legal risk, and guide other legal staff.

Plan and execute marketing, sales, and customer events end-to-end: logistics, vendor procurement, budgets, on-site support, attendee tracking, and post-event evaluations to improve future events.

Sell and service eyewear products by managing existing accounts and developing new business. Build customer relationships, represent the product line, collaborate with internal teams, use sales automation to track activities, and meet revenue quotas. Travel frequently to cover assigned territory and ensure service levels.

Provide timely, accurate customer support across phone, in-person, and online channels. Research and resolve routine to complex inquiries (orders, eligibility, payments, shipping, prescriptions), document interactions, escalate systemic issues, support sales or claims as needed, and maintain current product, policy, and process knowledge. May perform QA testing and attend occasional events or travel.

Lead and design emerging-technology projects from concept to prototype, evaluate technologies and business models, run user research and validation, build scorecards, pitch opportunities, present findings, and maintain cross-functional and external partnerships to scale business impact.

Lead domain-focused innovation efforts end-to-end: identify opportunities, quantify enterprise value, design and run pilots/proofs-of-concept, advise project teams, translate trends into actionable insights, mentor junior staff, and manage stakeholder relationships to scale validated innovations.

Sell and service eyewear products to existing and new B2B accounts. Develop sales strategies, cultivate customer relationships, meet revenue quotas, and liaise with internal teams. Use sales automation to track activity and prepare reports; travel frequently and maintain required agent licensing.

Provide accounts receivable and collections services for mid-to-large customers; act as primary billing/contact; perform billing, cash application, reconciliation, dispute resolution, collections, and reporting; analyze data and trends, recommend adjustments/write-offs, coordinate with Sales and partners, maintain controls, and mentor new teammates.

Designs, builds, and maintains scalable ETL/ELT data pipelines and integrations. Profiles and cleanses data, creates mappings and SQL, documents metadata, monitors data quality, participates in code reviews, and collaborates with analytics, DBAs, and business partners to enable accurate analytics and data warehousing.