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Manage a team that plans and executes deployment and platform migration of Motorolas command center software. Lead discovery, process reengineering, UAT, training, stakeholder communication, and ensure contractual delivery, schedule, budget, and customer satisfaction for CCSW upgrades.

Lead the business-side product ownership for a hybrid Oracle PDH/Informatica MDM implementation. Define and prioritize backlog, translate needs into user stories and acceptance criteria, drive phased rollouts, enforce data governance and quality, coordinate cross-functional stakeholders, enable downstream integrations (CPQ, OCC, EBS), and lead change management, training, and ongoing support.

The Software Applications Specialist manages workflow delivery, advises customers on software integration, conducts assessments, facilitates training, and ensures software customization aligns with client needs.

Serve as the Product Owner between Global Services and Systems Integration, translating business needs into solutions, driving Oracle on‑prem to Fusion Cloud migrations, managing the product backlog and prioritization, ensuring adoption and metrics, coordinating across IT and business stakeholders, mitigating risks, and delivering agile, customer‑focused service and systems solutions.

Serve as Product Owner for New Product Introduction (NPI) within Global IT. Partner with business and IT stakeholders to translate requirements, own roadmap and backlog, prioritize features, drive CX and cross-sell enablement, collaborate with development and cross-functional teams, measure adoption and delivery metrics, and ensure product alignment with business objectives and quality goals using Agile delivery practices.