Top Tech Jobs & Startup Jobs in NYC, NY

Ensure compliance and continuous improvement across Fedcap contracts through audits, site visits, SOP development, data analysis, corrective action plans, stakeholder reporting, and implementing quality improvement initiatives to meet contract KPIs and regulatory standards.

Develop and execute sector-specific employer engagement strategies in NYC to build 15–20 strategic partnerships annually, create training and pre-employment pathways, support internal teams with labor market analysis, drive employer opportunities (50+ annually), and ensure at least 70% of clients connect to high-demand roles. Monitor KPIs and expand employer services to increase client placements and employer satisfaction.

Lead enterprise modernization, integration, and analytics as a strategic executive. Architect scalable systems and data platforms, oversee global Systems, Software Engineering, and Data & Analytics teams, drive digital transformation, AI/RPA pilots, compliance, M&A integrations, vendor management, and measurable enterprise services across a distributed organization.

Serve as trusted partner to executive leadership and Boards, centralizing board administration, preparing agendas/reports, managing governance records, coordinating board communications, ensuring compliance, and driving board engagement and effectiveness across the nonprofit enterprise.

Provide front-desk and administrative support including greeting participants, answering phones, outreach to no-shows, scheduling, data entry, scanning and maintaining participant records, printing and reviewing reports, obtaining consents, and assisting staff with clerical tasks.

Manage full sales cycle for Single Stop's SaaS, including prospecting, pipeline development, demos, proposal negotiation, and closing. Drive revenue across government, education, nonprofit, and enterprise sectors while collaborating with product, marketing, and customer success.

Serve as front-desk first contact, manage calls and appointments, perform data entry into client systems, support outreach and engagement, handle administrative tasks, and assist with client conflict de-escalation and documentation to support program operations.

Provide IT and A/V technical support across multiple locations, including NYC: set up and troubleshoot video conferencing, projectors, microphones, network equipment (switches, routers, access points), maintain data closet/datacenter hardware, coordinate with ISPs, document procedures, and drive process improvements to ensure reliable IT operations and strong end-user support.

Lead operational strategy and execution for Fedcap Rehabilitation Services, overseeing Total Facilities Management, workforce development, vocational rehabilitation, compliance, financial performance, and strategic partnerships. Drive operational excellence, quality, growth, and a high-performing leadership team while partnering with the President and Board.

Oversee day-to-day program operations including timekeeping, client flow, scheduling, supplies, facilities, billing, and reception. Supervise and coach Operations Team, set measurable goals, ensure regulatory compliance, manage outreach and client engagement, maintain documentation and reporting, coordinate IT and facilities, and implement process improvements to meet performance targets.