Manage Employment Practices Liability claims end to end, including coverage analysis, investigation, liability and financial exposure assessment, litigation strategy, defense counsel oversight, negotiations, settlements, and resolution. Report significant claims and risk trends to executives, coordinate with reinsurers, attend proceedings, and recommend loss-prevention strategies.

Owns the technical lifecycle of enterprise integrations, including discovery, solution design, API configuration, field mapping, testing, deployment, troubleshooting, and documentation. Collaborates with clients, Sales, Onboarding, Engineering, and third-party partners to deliver integrations across HRIS, ATS, and CRM platforms. Translates business requirements into scalable technical solutions, manages Jira-driven development needs, identifies risks, and supports technical demonstrations and webinars.