Build and ship internal AI frameworks and staff-facing tools for care navigators: design the Navigator Workbench, optimize data feeds and transcripts, define prompts/decision trees and safety guardrails, integrate with engineering and data architecture, monitor AI output quality, and enable non-technical ops to extend systems.

Build and own full-stack features for an internal care navigation product using React and NodeJS. Partner with Product and Operations, monitor production (metrics, logs, Sentry), ship end-to-end, and adopt AI-assisted workflows to improve velocity and quality. Drive reliability, iterate on customer-facing operational tools, and raise engineering standards in a fast-moving startup.