Top Tech Jobs & Startup Jobs in NYC, NY

Provide responsive, high-quality customer support across email, phone, chat, and social platforms; troubleshoot orders and technical issues for e-commerce and digital subscriptions; escalate complex cases; maintain accurate records; contribute to support documentation; collaborate with engineering, product, and sales; identify trends to improve customer experience.

Lead and execute a diversified, efficient customer acquisition engine for a consumer subscription genomics company. Own paid acquisition strategy, budgets, metrics (CAC, LTV, payback), creative testing, experimentation, and channel diversification (creators, affiliates, partnerships, referrals). Act as a hands-on player-coach, improving reporting, systems, and cross-functional alignment to scale profitable growth.

Lead and scale a multimillion-dollar performance marketing engine, owning paid and organic acquisition, experimentation, channel diversification, unit economics (CAC/LTV), creative testing, and growth systems. Hands-on player-coach role focused on discovering new channels, optimizing profitable growth, and embedding AI to accelerate testing and analysis.

Invite mission-driven candidates to join Sequencing's talent community for roles across engineering, data, bioinformatics, product, and more. Promote company mission, benefits, and remote opportunities while building a pipeline of qualified applicants interested in genomics and AI-powered healthcare.