Create and manage social-first content across major platforms, including in-club photo and video capture, copywriting, editing, scheduling, publishing, community engagement, UGC management, production coordination, asset organization, and analytics. Monitor trends, maintain brand standards, coordinate shoots and approvals, and collaborate with marketing, PR, and creative teams. Support influencer initiatives, club openings, and other marketing projects.

Designs and executes qualitative and quantitative consumer research, manages VoC and member community programs, ensures data quality, synthesizes insights for cross-functional teams, coordinates vendors, and develops AI-assisted research workflows to inform marketing and product decisions.

Manage daily cash positioning, short-term cash forecasts, bank relationships, and treasury controls. Reconcile revenue, payments, processor settlements, and GL balances. Investigate discrepancies, support liquidity planning, audits, month/year-end close, and continuous process improvements across treasury and revenue operations.