Supports inside sales by managing quotes, CRM opportunities, customer purchase orders, inventory allocation, and pipeline closure. Cross-references lighting manufacturers’ part numbers, recommends equivalent products, monitors project timelines, and analyzes sales data. Builds customer relationships, assists sales representatives, and coordinates time-sensitive orders while maintaining accurate reporting and responsive customer service.

Develops job-quote pricing, manages customer pricing in P21 ERP, analyzes pricing trends and competitiveness, and partners with sales to improve profitability and customer satisfaction. Uses advanced Excel, Power BI, and SQL to analyze pricing data, prepare management reports, evaluate market competition, and identify process improvements. Supports pricing initiatives across company divisions and maintains strong relationships with sales representatives.