Prospect, qualify, and follow up on high-volume cold leads to generate sales-ready meetings; run discovery, multi-thread accounts, and deliver clean handoffs to AEs while using Harmony's sales tech stack and hitting quota in a fast-moving environment.

Act as first-line technical support for customers via email, chat, and ticketing. Troubleshoot platform configuration, integrations, and errors; reproduce and escalate bugs to Engineering. Maintain knowledge base and runbooks, monitor system health, and report support trends to inform product improvements.

Full-cycle, quota-carrying enterprise Account Executive leading outbound and inbound sales for an AI-driven automation platform. Run multi-stakeholder cycles with IT/HR/Operations, demo product value, negotiate and close deals, manage pipeline and forecasting in CRM, provide customer feedback to shape product and GTM, and help build the sales playbook as an early go-to-market hire.