Own Introw’s storytelling, community, newsletter, PR, influencer marketing, events, and growth experiments. Build a partnership-professional community from scratch, develop industry relationships, create compelling content and campaigns, and turn community engagement into brand awareness and pipeline. Collaborate with marketing, product, sales, and customer success while measuring results, optimizing experiments, and using AI workflows to improve execution speed.

Lead by example as a founding sales player-coach for Introw’s US team. Generate pipeline through outbound prospecting, understand customer needs, present solutions, close mid-market and enterprise deals, coach Account Executives, and hire and develop a high-performing sales organization. The role includes sales strategy, team building, deal reviews, and potential attendance at worldwide events.

Lead onboarding, adoption, retention, renewals, and expansion for a portfolio of B2B SaaS customers. Build stakeholder relationships, monitor account health and performance, identify growth opportunities, manage renewal discussions, develop strategic account plans, and share customer insights with Product, Sales, and Operations. The role requires at least two years of SaaS customer success experience, preferably serving both SME and enterprise clients.