Top Tech Jobs & Startup Jobs in NYC, NY

Define reliability strategy and technical roadmaps; design scalable cloud infrastructure; improve observability, incident response, disaster recovery, automation, and deployment systems. Partner across engineering, security, data, AI, and product teams to strengthen resilience, compliance, and operational excellence. Lead architecture reviews, resolve complex production issues, establish SRE practices, and mentor engineers while reducing operational toil and improving platform scalability.

Lead the evolution of Pivotal Health’s data infrastructure and engineering team. Own architecture across ingestion, processing, storage, and data consumption; build scalable streaming and batch platforms, APIs, observability, security controls, and privacy guardrails. Hire and mentor software engineers, promote testing, CI/CD, IaC, version control, and code quality, and enable product, AI, and business intelligence teams to manage schemas and consume reliable data services.

Lead and build Pivotal Health's security program: set strategy, embed secure-by-design practices with engineering, own SOC 2/HIPAA compliance and audits, monitor threats, represent security to customers and auditors, drive companywide security culture, and define AI/LLM guardrails.

Design, scale, and harden the platform by evolving cloud architecture, building IaC and automation, improving reliability and observability, securing CI/CD and toolchains, and partnering with engineering teams to remove toil and enable scalable, event-driven systems.

Own and improve backend case execution systems (eligibility, batching, submissions, orchestration). Solve complex, data-driven decision and workflow problems, collaborate cross-functionally, and support internal UI/admin tooling as needed.

Design, evaluate, and productionize decisioning systems that affect pricing, offers, and routing. Run experiments, build models/heuristics and optimization logic under operational constraints, create feedback loops linking model behavior to business outcomes, and partner with engineers to ship improvements. Use AI as an active tool and help the team adopt AI-native workflows.

Own strategic enterprise health system accounts, driving retention, expansion, and long-term partnerships. Advise revenue cycle executives, guide clients through No Surprises Act and IDR workflows, lead account planning and QBRs, resolve complex issues, and translate account analytics into recommendations. Build scalable client success playbooks and frameworks, synthesize client feedback for internal teams, and influence Product, Engineering, Operations, and Sales without direct reports.

Sell Pivotal Health's reimbursement and IDR platform to hospitals and health systems across the Midwest. Generate pipeline with CFOs and revenue cycle leaders, manage complex multi-stakeholder sales cycles, own account strategy and forecasting, support negotiations and contracting, maintain executive relationships, partner with Customer Success for onboarding and expansion, and improve sales motion and CRM hygiene (Salesforce).

Drive new enterprise sales into hospitals and health systems by building executive relationships, managing complex multi-stakeholder deals from outreach through close, owning account strategy and forecasting in Salesforce, partnering on contracting and customer transition, and identifying expansion opportunities to grow revenue.