Provides remote bilingual Spanish-English customer service, connecting individuals with emergency shelter and community resources. Responsibilities include assisting customers across multiple systems, maintaining reliable attendance, working open availability including weekends, and using specified computer and wired internet equipment. The role is full-time and temporary, with required orientation, training, technical verification, and 24/7 availability.

Own the full B2B sales cycle, prospecting and closing new clients while developing strategic technology reseller and distribution partnerships. The Account Executive will sell contact center outsourcing, managed services, CCaaS platforms, and proprietary software, deliver consultative sales experiences, represent the company at industry events, and help develop the sales playbook. The role is remote within specified U.S. states and requires a self-directed, relationship-oriented approach.