Top Tech Jobs & Startup Jobs in NYC, NY

Own a portfolio of enterprise SaaS customers, building relationships, leading onboarding, driving product adoption, monitoring account health, reducing churn risk, supporting renewals and expansion, and sharing customer insights internally. The role requires disciplined portfolio management, clear product communication, cross-functional collaboration, and customer success measurement through retention, ARR expansion, NPS, CSAT, and usage metrics.

Generate and qualify enterprise B2B leads across North America through outbound calls, email, LinkedIn, inbound inquiries, partner referrals, and event follow-up. Develop personalized outreach strategies, identify prospect pain points, communicate Trustpair’s value proposition, book qualified sales opportunities, manage outreach sequences, collaborate with Marketing and Sales, and maintain accurate CRM records while meeting territory and monthly targets.

Own the full enterprise sales cycle across North America, from prospecting and territory planning through negotiation and close. Build relationships with senior stakeholders, manage complex B2B SaaS opportunities, maintain accurate forecasts, and achieve approximately $1M in new ARR after ramp-up. Collaborate with Pre-Sales, Marketing, Partnerships, and Product while sharing customer and market insights.

Lead pre-sales for strategic North American enterprise deals, owning discovery, demos, POCs, and business cases. Define global pre-sales standards, enable US sales, translate field insights into product and go-to-market improvements, and scale methodology across a small international pre-sales team.