Top Tech Jobs & Startup Jobs in NYC, NY

Lead and implement the CRM and Clienteling strategy for the Americas, driving client acquisition, retention and omnichannel engagement. Deliver CRM training, analytics and insights (predictive modeling, reporting), manage gifting and new tool launches, support boutique and partner activations, and report on program performance and ROI to HQ and commercial teams.

Lead workforce management analysis and system support for retail boutiques: troubleshoot WFM systems, forecast demand, analyze staffing and adherence, produce reports, recommend schedule and headcount changes, and present data-driven insights to senior leadership.

Lead and manage cross-functional brand strategy projects from brief to post-project analysis. Define scope, timelines, stakeholder communications, drive execution, report KPIs, support strategic presentations, market research, and improve processes.

Provide employment-law counsel across the Americas: advise HR and management on hiring, performance, wage/hour, benefits, leaves, investigations, terminations, restructurings, and compliance; manage litigation and agency matters; draft and negotiate employment agreements; develop policies and trainings; monitor legal developments; manage outside counsel and support cross-functional business needs.

Lead FP&A for Cartier, building budgets, forecasts, driver-based models, variance analysis, and KPIs. Partner with Commercial, Marketing, Supply Chain, and Construction to provide financial insight, support strategic decision-making, oversee monthly reporting, and mentor the FP&A team.

Lead IT strategy and operations across the Americas, manage IT staff and vendors, oversee infrastructure (networks, servers, applications), control IT budget, deliver projects lifecycle-to-completion, maintain help desk performance and SLAs, and report IT performance to executive leadership.

Lead PR strategy and execution for the Maison across Brand, Commercial, and Arts & Culture in North America. Secure top-tier editorial coverage, manage press relations, craft messaging and materials, run editorial projects and activations, collaborate with cross-functional teams, and monitor media trends to amplify visibility and cultural relevance.

Support Brand Strategy & Planning through project coordination: develop and maintain project plans, dashboards and KPI trackers; prepare presentations and status reports; conduct market research and competitive analysis; facilitate cross-functional meetings and maintain visual identity tools and templates.

Lead Commercial Learning & Development for Cartier North America, define strategy and measurement, manage a distributed team, partner with commercial leaders, spend ~70% time in field to drive selling skills, client experience, and adoption of learning technologies while using data to identify gaps and measure ROI.

Lead FP&A for Van Cleef & Arpels Americas, driving budgeting, forecasting, CapEx and cash flow management. Produce monthly/quarterly reporting and variance analysis, upload data into Gemini/Anaplan, partner with accounting for close and audits, maintain investment management systems, and provide financial guidance to brand and regional teams.