Top Tech Jobs & Startup Jobs in NYC, NY

Provide employment-law counsel across the Americas: advise HR and management on hiring, performance, wage/hour, benefits, leaves, investigations, terminations, restructurings, and compliance; manage litigation and agency matters; draft and negotiate employment agreements; develop policies and trainings; monitor legal developments; manage outside counsel and support cross-functional business needs.

Manages client satisfaction across the Americas for a luxury jewelry maison, overseeing satisfaction tools, escalation cases, reviews, reporting, trend analysis, and continuous-improvement initiatives. Partners with headquarters, retail, marketing communications, training, client services, and boutique teams to interpret client feedback, improve experiences, and strengthen client loyalty and retention. Builds a regional client satisfaction community and supports consistent practices across markets.

Leads technology strategy, digital transformation, business solution selection, and enterprise systems implementations for the Americas region. Oversees project roadmaps, vendor relationships, budgets, timelines, data migration, integrations, user adoption, training, risks, and benefits realization. Evaluates emerging technologies and builds analytics dashboards to identify improvement opportunities while coordinating cross-functional stakeholders and aligning initiatives with business goals.

Lead FP&A for Cartier, building budgets, forecasts, driver-based models, variance analysis, and KPIs. Partner with Commercial, Marketing, Supply Chain, and Construction to provide financial insight, support strategic decision-making, oversee monthly reporting, and mentor the FP&A team.

Support CRM-driven client acquisition, retention, and boutique performance across the Americas. Maintain data integrity, build dashboards and segments, analyze campaign and clienteling metrics, enable boutiques on CRM tools, and support high-touch client events and initiatives.

Drive boutique sales by meeting individual and store targets, manage full sales process, deliver exceptional luxury client service, maintain CRM and client data, participate in events and networking, handle objections, and support brand guidelines and communications.

Provide L2 operational support, testing, training, and documentation for HR systems (Workday, SAP, Varicent, Cornerstone). Troubleshoot tickets, manage user access, support integrations, participate in projects, and communicate system changes to HR stakeholders across the Americas.

Lead Cartier North America's compliance roadmap, oversee internal controls and fraud prevention, drive compliance transformation projects, embed analytics and automation, manage ICS and policy governance, deliver training, and provide financial and analytical support for sustainability (CO2 measurement and reporting). Act as executive-facing business partner escalating risks and progress to leadership.

Lead Cartier North Americas talent management and mobility strategy, oversee organizational talent review, succession planning, and enterprise development programs. Drive internal mobility, talent-sharing, and career committee governance. Build analytics, dashboards, and people‑insights partnerships. Modernize processes and systems (Workday), embed AI in talent workflows, and design assessment frameworks. Serve as strategic advisor to senior leaders, partner across HR functions, and champion DE&I and exceptional employee experiences.

Lead planning and delivery of retail and partner training across North America. Design in-person and virtual programs, coach boutiques, use CRM and analytics to measure impact, manage onboarding and training budget, and partner with HQ and commercial teams to drive sales, clienteling, and staff development.