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Adjusts primary, excess, and delegated cyber claims; analyzes coverage; reviews reservation of rights and denial letters; ensures appropriate reserves; approves TPA funding; audits TPA performance; and prepares reports for underwriters, reinsurers, agents, insureds, and state agencies. The role also collaborates with underwriting, handles contentious claims, maintains claims quality, and requires occasional travel.

Supports underwriting and policy lifecycle activities, including new and renewal business processing, broker communications, submission triage, quote and policy documentation, invoicing, collections, endorsements, cancellations, reinsurance administration, and electronic file maintenance. The role also performs sanctions checks, catastrophe modeling when needed, system transactions, testing, and project support while ensuring accuracy and timely processing.

Manage ceded reinsurance programs for Canopius US, including placement preparation, treaty implementation, documentation, operational oversight, and process improvement. Coordinate with underwriting, claims, finance, actuarial, exposure management, brokers, and reinsurers. Review contract documentation, maintain accurate records, support global reinsurance strategies, respond to information requests, and ensure reinsurance arrangements are accurately reflected in business systems and reporting.

Performs quarterly technical reserving analysis across multiple P&C insurance lines, validating data, reconciling systems, assessing uncertainty, and communicating results to technical and non-technical stakeholders. Supports finance reporting, governance activities, statistical investigations, and process improvement. Collaborates with claims, underwriting, risk, finance, and actuarial teams while mentoring colleagues and developing effective reserving tools.