Top Tech Jobs & Startup Jobs in NYC, NY

Provide technical customer support and guidance across Intercom, Slack, phone, and email. Help users maximize platform value by understanding API documentation, SaaS tools, data fundamentals, and SQL. Collaborate with Technical Account Managers, Solutions Engineers, Marketing, Engineering, and Operations. Conduct customer discovery, communicate solutions, adapt to changing needs, and participate in an on-call rotation for critical support.

Lead the technical sales process for enterprise customers across the German market, including discovery, solution architecture, product demonstrations, proof-of-concept engagements, and technical validation. Build relationships with data engineers, architects, marketing technologists, and executives while navigating complex buying committees. The role requires expertise in modern data ecosystems, enterprise SaaS sales motions, and value-selling frameworks, plus collaboration with account executives across EMEA.

The Enterprise Account Executive will drive enterprise sales growth across Southern Europe, building pipeline through strategic outbound and land-and-expand motions. Responsibilities include selling to marketing and data stakeholders, navigating complex multi-stakeholder deals, conducting discovery, building executive relationships, and contributing to go-to-market strategy. The role requires strong English and French communication, autonomy, adaptability, and experience in martech or data infrastructure sales.

Own Hightouch’s core marketing product portfolio, including audiences, analytics, experiments, trait building, and orchestration. Set product vision and prioritization, lead 0-to-1 innovation and established product growth, and drive adoption, revenue, and go-to-market outcomes. Partner across Engineering, Design, executives, and customers while translating technical challenges into accessible solutions and rapidly delivering measurable business impact.

Develop backend systems for Hightouch’s Customer Studio product, focusing on data warehouse performance, analytics and experimentation, real-time audience syncing, and generative AI workflows. Design scalable, maintainable, and reliable distributed systems while contributing to product specifications and customer-focused solutions. The role requires strong product sense and the ability to architect data-processing features end to end.

Lead the architecture and development of high-throughput streaming infrastructure processing over one million messages per second with sub-second latency. Responsibilities include scaling real-time computation, improving caching, designing message deduplication, enabling zero-downtime deployments, delivering customer-focused projects, shaping the technical roadmap, and mentoring engineers.