Own a portfolio of healthcare provider accounts, driving retention, account health, long-term agreements, issue resolution, and clinical value delivery. Manage escalations, coordinate Support and Implementation, conduct quarterly business reviews, analyze care gaps and outcomes, and maintain account data in HubSpot. Partner with Growth, Sales, and cross-functional teams to ensure successful handoffs, protect revenue, and expand healthy accounts.

Leads a player-coach sales organization responsible for personal and team quota attainment. Closes complex healthcare deals, develops direct and channel sales motions, coaches SDRs and account executives, manages pipeline performance, recruits sales talent, and partners cross-functionally on growth strategy. Requires deep experience in healthcare sales, RPM/CCM, RCM, physician practices, medical billing, channel partnerships, CRM analytics, and AI-enabled workflows.