Coordinate sectoral workforce programs by overseeing performance, enrollment, participant engagement, retention, employment outcomes, staff support, compliance, reporting, data management, events, partnerships, and internship placements. Monitor Salesforce and related systems, audit participant records, ensure funder requirements are met, support intervention planning, and collaborate with internal teams, employers, training providers, and community organizations.

Coordinates operations across multiple sectoral programs, maintaining calendars, readiness checklists, trackers, documentation, recruitment and enrollment activities, events, meetings, and launch deliverables. Tracks deadlines, follows up with staff, prepares operational updates, supports Salesforce documentation and reporting, coordinates cross-functional workflows, and escalates unresolved issues to the Managing Director.

Oversee curriculum selection, development, implementation, and quality across COMPASS programs. Observe educational activities, assess instructional delivery and engagement, coach Group Leaders and Education Coaches, and provide targeted professional development. Collaborate with Program Directors to address implementation gaps, establish performance metrics, and ensure consistent program standards across multiple sites.