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As a Technical Support Engineer at Axon, you will troubleshoot and resolve technical issues in a complex SaaS environment, collaborating with cross-functional teams to ensure operational excellence and customer satisfaction.

As a Senior Enterprise Account Executive at Axon, you will drive complex sales in enterprise verticals, lead go-to-market strategies, and build relationships with executive clients to achieve sales goals.

The Senior Account Executive will lead sales efforts targeting new verticals, managing client relationships, and driving revenue growth in the Enterprise team at Axon.

Own reliability, observability, and operational excellence for the Unified Call (911) platform. Design monitoring, alerting, incident response, deployment automation, and dashboards. Improve system resiliency, analyze architecture for operational risks, and build tooling and practices to enable reliable production operations across a Kubernetes-based cloud environment.

Design, build, and maintain cloud-native voice infrastructure for emergency 911 call handling. Ensure SIP routing, call state management, redundancy, and integrations with telephony providers and PSAPs. Drive architecture, collaborate with networking and operations, and participate in on-call incident response to maintain zero-failure production reliability.

Design, build, and maintain cloud-native VoIP infrastructure for 911 call handling, including SIP routing, call state management, provider/PSAP integrations, fault tolerance, on-call incident response, and architectural evolution to ensure zero-failure call reliability.

Lead architecture and implementation of Dynamics 365 Finance solutions, optimize finance processes, design integrations and reporting, drive AI-enabled automation, oversee project delivery, mentor teams, and advise finance leadership on ERP and AI strategy.

Lead Axon's Salesforce platform strategy and Quote-to-Cash transformation across Sales Cloud, CPQ/Revenue Cloud, Billing, and Service/Experience Cloud. Build and manage architects, developers, and admins, set architecture, governance, DevOps, AI/LLM strategy, manage vendors and budget, partner with executive stakeholders, and drive delivery, metrics, and platform health.

Lead and optimize D365 F&O for supply chain and finance, design AI-first agentic workflows, build Power Platform solutions, gather cross-functional requirements, support integrations and upgrades, and enable teams on automation and AI.

Lead product management and delivery for Axon's finance systems, including consolidation and revenue platforms. Drive implementations (consolidation platform, RevStream upgrade), translate accounting and regulatory requirements into technical specs, manage integrations, data migrations, testing/UAT, deployments, governance, KPIs, and cross-functional partnerships to ensure scalable, compliant financial reporting and system adoption.