Top Tech Jobs & Startup Jobs in NYC, NY

Owns a multi-state corrections sales territory across the Eastern Seaboard. Develops account and territory strategies, leads complex multi-year enterprise sales cycles, builds executive relationships, navigates public-sector procurement and budgets, closes high-value opportunities, coordinates cross-functional deal teams, sells integrated technology solutions, and manages forecasting and pipeline performance. The role requires significant public-sector or enterprise sales expertise and at least 50% travel.

Leads a product management team building a new connected hardware, software, and cloud platform for public safety agencies. Owns product strategy, roadmap, requirements, execution, customer discovery, field deployments, metrics, and go-to-market. Partners with engineering, design, supply chain, and commercial leaders while hiring and developing product managers. The role requires taking a mission-critical hardware product from concept through launch, adoption, and scale.

Leads Axon’s approximately 100-person Customer Success organization supporting U.S. public safety customers. Responsibilities include scaling processes, operating systems, customer health programs, adoption initiatives, KPIs, risk management, executive engagement, and cross-functional collaboration. The role owns customer success strategy, budget, headcount planning, organizational design, leadership development, retention, and customer outcomes while traveling regularly to meet customers and teams.

Serve as the finance business partner for Axon’s Next Markets sales teams. Lead strategic investment planning, complex deal analysis, forecasting, KPI reporting, pricing and market-entry decisions, and financial modeling. Partner with Sales, Finance, Operations, and executives to improve performance and guide business strategy in a high-growth, global environment.

Owns customer outcomes for strategic public-safety accounts by embedding onsite, identifying operational problems, and building production-ready AI agents, workflows, integrations, automations, and data solutions on Axon's platform. The role leads deployment, adoption, optimization, troubleshooting, executive engagement, outcome measurement, and operational transformation while incorporating CJIS, privacy, and evidence-integrity requirements. It also captures field insights, develops reusable playbooks, and identifies expansion opportunities with Sales.

Lead high-severity customer incidents across mission-critical SaaS environments as Incident Commander. Coordinate Engineering, Infrastructure, Product, Support, NOC, and customer teams; manage escalation communications, timelines, accountability, and resolution. Conduct post-incident reviews, root cause analyses, and after-action reporting while improving incident processes, workflows, tooling, and operational standards. Support service continuity, executive communications, customer escalations, and a heavy on-call rotation, with up to 25% travel.

Sell Axon products and services to law enforcement customers across the Northeast territory. Responsibilities include developing regional sales plans, prospecting, managing inbound and outbound accounts, identifying decision-makers, maintaining Salesforce records, conducting product demonstrations, preparing quotes and sales orders, meeting sales targets, and attending industry conferences and trade shows.

Support monthly and quarterly financial close activities, including GL consolidation, intercompany eliminations, reconciliations, journal entries, and variance analysis. Partner with FP&A, IT, Controllership, and business stakeholders to ensure accurate reporting. Help implement OneStream, strengthen SOX controls, support audits, and improve close processes through automation and system enhancements.

The Senior Account Executive will lead sales efforts targeting new verticals, managing client relationships, and driving revenue growth in the Enterprise team at Axon.

Design, build, and maintain cloud-native voice infrastructure for emergency 911 call handling. Ensure SIP routing, call state management, redundancy, and integrations with telephony providers and PSAPs. Drive architecture, collaborate with networking and operations, and participate in on-call incident response to maintain zero-failure production reliability.