Top Tech Jobs & Startup Jobs in NYC, NY

Administer and troubleshoot Zendesk and related CX tooling, validate analytics tagging, design servicing workflows, and collaborate cross-functionally to identify and implement process improvements and automation that scale customer service operations.

Plan, execute, and optimize demand generation campaigns (paid media, email nurture, digital, events) to drive qualified pipeline for 401(k) sales. Manage agency relationships, media performance, budgets, audience targeting/ABM, and lead nurture. Partner with RevOps on lead routing/scoring, track MQL and pipeline metrics, collaborate cross-functionally, and maintain social proof through case studies and reviews.

Own and evolve the GTM systems architecture with Salesforce as the core system of record. Define integration patterns, data contracts, and system-of-record boundaries; design and deliver complex cross-system solutions; audit and remediate platform health, data integrity, and security; guide technical direction, review designs, mentor engineers, and lead high-risk vendor evaluations and migrations in partnership with GTM, Data, and Engineering teams.

Lead design and implementation of full-stack, customer-facing systems for User Engagement. Shape technical direction, mentor engineers, drive complex projects from discovery to release, improve developer workflows, and ensure high performance, reliability, observability, and maintainability of web applications.

The Sr. Staff Engineer will lead the AI platform strategy, partnering with teams to build AI features, ensuring quality and compliance in a regulated environment.

The Staff Engineer, Backend will drive technical vision, optimize backend systems, mentor engineers, and ensure high-quality software delivery.

The Senior IT Systems Engineer designs, scales, and operates IT systems, ensuring secure and efficient access to tools for employees through automation and oversight of core SaaS platforms.

Lead detection engineering team at Betterment; drive detection strategy, incident response, and cross-functional collaboration to enhance security posture.

As a Sr. Software Engineer, you'll lead the development of AI capabilities at Betterment, collaborating with teams to implement AI features and maintaining compliance with regulations. You'll mentor junior engineers and contribute to Betterment's overall AI strategy.

As a Senior Software Engineer at Betterment, you will develop backend systems, mentor engineers, and manage projects to ensure scalability and efficiency.