Top Tech Jobs & Startup Jobs in NYC, NY

Provides front-line customer support through email and live chat, resolves member issues, identifies trends, creates Jira tickets, escalates sensitive matters, and follows cases through resolution. The role requires empathy, clear communication, independent problem-solving, and the ability to manage high interaction volumes while maintaining quality standards.

Lead Brigit’s B2B partnership strategy and commercial growth across strategic, embedded-finance, API, and data partnerships. Own pipeline development, negotiations, launches, renewals, expansion, partner performance, and operating cadence. Collaborate with Product, Engineering, Risk, Legal, and Compliance on integrations, diligence, contracting, and data-use decisions. Build and manage the partnerships team while evaluating new underwriting-data opportunities and ensuring repeatable, compliant partnership practices.

Evaluates strategic initiatives, conducts market and competitive research, benchmarks business metrics, and supports planning and KPI tracking. The role prepares board and executive materials, dashboards, reports, and investor updates while coordinating inputs across finance, product, data, and operations. It also provides cross-functional support for high-priority workflows, process improvements, and special projects, translating financial and operational analysis into actionable recommendations for leadership.

Owns feature-level product design for growth and membership experiences, including onboarding, activation, subscription management, and retention. Designs end-to-end consumer app experiences from concepts through launch and iteration, using research and behavioral data to reduce friction and improve engagement. Partners with Product and Engineering, manages stakeholders independently, creates accessible high-fidelity prototypes, and contributes to product strategy and design quality.

Lead Brigit's product organization across product management, design, and research. Own product vision, roadmaps, and outcomes (acquisition, conversion, engagement, monetization). Build and scale cross-functional teams, drive data-informed experimentation, and partner with engineering, data, and marketing to optimize product velocity and business metrics in a regulated consumer fintech environment.

Analyze Experian portfolio repayment performance, credit risk, underwriting and credit-limit changes, collections, funnel metrics, cohort LTV, and unit economics. Own partner analytics models, data definitions, reporting, alerting, and data quality monitoring. Collaborate with Product, Engineering, Partnerships, Finance, and Experian to guide roadmaps, evaluate experiments, identify risks, and support business reviews.

Build and scale consumer finance web and mobile features end-to-end using React/React Native and Java services on Google Cloud. Improve performance, design GraphQL/REST APIs, optimize SQL schemas, integrate third-party services, implement risk and transaction algorithms, automate testing and CI/CD, and enhance internal tools to support millions of users.

Responsible for scaling the consumer finance platform, improving API performance, integrating with third-party APIs, and enhancing user experience for millions of users.

Lead and grow a data science team to build predictive models for credit risk and payments; mentor scientists; integrate DS work with product, engineering, and operations; run quarterly planning with stakeholders; drive adoption of AI-assisted and agentic workflows with validation and quality standards; and collaborate with modeling engineering to improve model research, development, and deployment infrastructure.

Lead and grow a data science team building predictive models for credit risk and payments. Drive integration with product and engineering, run quarterly planning, mentor scientists, adopt AI-assisted and agentic workflows, and collaborate on model infrastructure and deployment.