Top Tech Jobs & Startup Jobs in NYC, NY

As a Customer Care Associate, you will handle customer interactions through emails and live chat, escalate issues, and provide empathetic support.

Own FP&A functions including strategic modeling, budgeting, forecasting, reporting, cash flow management, and unit economics. Partner cross-functionally to deliver insights to leadership, improve finance processes, automate work, and support hiring and mentorship of analysts.

The Lead Data Analyst will analyze user journeys, recommend product changes, develop dashboards, and drive strategic initiatives through data analysis and experimentation frameworks.

Build and scale consumer finance web and mobile features end-to-end using React/React Native and Java services on Google Cloud. Improve performance, design GraphQL/REST APIs, optimize SQL schemas, integrate third-party services, implement risk and transaction algorithms, automate testing and CI/CD, and enhance internal tools to support millions of users.

Responsible for scaling the consumer finance platform, improving API performance, integrating with third-party APIs, and enhancing user experience for millions of users.

Support partner onboarding and operations for affiliate marketing: set up links/offers, coordinate CRM campaigns, maintain dashboards and workflows, reconcile partner revenue, and provide ad-hoc partner reporting and launch support.

Design, build, validate, deploy, and monitor ML models (credit risk, fraud, transaction timing). Create training datasets, run A/B tests, analyze customer behavior, and collaborate with Engineering, Product, and Analytics to deliver end-to-end data science solutions.

Lead and own end-to-end ML modeling for underwriting, fraud, and payments: build, validate, deploy, monitor models; create training datasets; run A/B tests; analyze customer trends; establish feature and model best practices; and mentor junior data scientists while collaborating with Engineering, Product, and Business teams.

Lead and scale Brigit's IT Operations: manage day-to-day support, own IAM/SSO (Okta), maintain VPN and security tooling (SIEM, IDS/IPS, firewalls), drive audit readiness (SOC, PCI, SOX), improve incident response, document processes, and partner cross-functionally on security and compliance.

Lead and grow a data science team to build predictive models for credit risk and payments; mentor scientists; integrate DS work with product, engineering, and operations; run quarterly planning with stakeholders; drive adoption of AI-assisted and agentic workflows with validation and quality standards; and collaborate with modeling engineering to improve model research, development, and deployment infrastructure.