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Leads AI discovery, technical solutioning, pre-sales demonstrations, hackathons, proof-of-value projects, and post-sales implementation for CPG and retail customers. Builds secure LLM and agentic systems using enterprise data, Process Intelligence, RAG, and guardrails. Advises executives on supply chain, inventory, fulfillment, omnichannel, sustainability, and retail transformation while developing ROI cases, guiding adoption, and driving measurable value realization.

Celonis seeks a Client Value Partner to lead strategic projects in global banking, utilizing deep expertise in Capital Markets and strategy consulting to drive transformation using Celonis' Process Intelligence.

Lead pre- and post-sales engagements to drive enterprise-wide value using the Celonis Process Intelligence platform. Perform technical discovery, design AI/LLM-based solutions (including agentic systems and RAG), manage implementations and value realization, run QBRs and executive cadences, and enable customer adoption through roadmaps, training, and cross-functional coordination.

Leads strategic Life Sciences customer accounts through Celonis value realization and AI-driven business transformation. Owns executive relationships, program roadmaps, adoption, customer satisfaction, escalations, and measurable business outcomes. Mobilizes cross-functional teams, develops customer Centers of Excellence, mentors team members, leads advisory boards, represents Celonis at industry events, and advocates for customer needs. Requires extensive transformation, consulting, customer success, change management, SaaS, solution design, and executive engagement experience.

The Senior Director of Professional Services at Celonis will lead service delivery, sales strategy, and team development while managing multiple high-performing teams to ensure customer success and drive business value.

Lead technical delivery across multiple enterprise Celonis engagements: design end-to-end architectures, define AI agent orchestration and validation, advise executives, set standards and reusable patterns, mentor deployment engineers, and ensure secure, scalable production readiness and adoption of AI-augmented Process Intelligence solutions.

Drive strategic partnerships with Global System Integrators across North America to embed Celonis AI platform into partner offerings, secure value-based multi-year contracts, co-design AI-driven use cases, lead governance and enablement, and scale joint go-to-market motions to generate net new ACV and services revenue.

Lead technical pre- and post-sales engagements for automotive manufacturing customers, designing AI/ML and Process Intelligence solutions (prototypes, PoVs, agentic systems) to drive measurable ROI across supply chain, quality, maintenance, and factory energy initiatives. Serve as sector SME, enable implementation/adoption, and scale Industry 4.0 and EV production use cases.

The Client Value Partner role at Celonis is focused on leading customer success and value transformation initiatives for strategic accounts in the Utilities & Energy sector, while collaborating with C-Level executives and cross-functional teams.

Identify and engage enterprise prospects to generate qualified meetings and pipeline for Account Executives. Evangelize Celonis' Process Intelligence Platform, prospect via calls/emails/social, own a territory, collaborate with sales and marketing, and support complex, multithreaded enterprise sales cycles.