Top Tech Jobs & Startup Jobs in NYC, NY

Leads strategic partnerships with Microsoft, AWS, cloud distributors, and ecosystem partners. Develops partner strategy, co-sell programs, channel pipeline, revenue plans, enablement, marketing initiatives, and partner operations. Builds executive relationships, manages channel conflicts, tracks performance and forecasts, coordinates partner funding and events, and collaborates with sales, marketing, product, customer success, and regional teams to drive revenue growth.

Leads and transforms Customer Success for nonprofit and arts and cultural organizations. Responsibilities include developing AI-enabled success motions, improving retention and revenue growth, guiding executive customers, managing escalations, building leadership capabilities, and partnering cross-functionally on product and commercial strategy. The role requires strong sector expertise, commercial acumen, forecasting, customer risk management, organizational transformation, and experience using predictive analytics and automation.

Leads Blackbaud’s global AI-first brand and corporate communications strategy, including positioning, reputation, executive and employee communications, media relations, thought leadership, crisis readiness, measurement, and brand experience. Advises senior executives, partners cross-functionally, manages agencies and budget, and builds a high-performing global team. The role focuses on strengthening awareness, trust, preference, category leadership, and the business impact of brand investments through responsible AI adoption.

Serve as a trusted FP&A partner for GTM leaders supporting budgeting, forecasting, driver-based modeling, performance analysis, month-end close, scenario modeling, executive reporting, and process automation to inform investment and growth decisions.

Leads enterprise change management, organization design, workforce strategy, AI adoption, capability building, and transformation initiatives. Advises executives on operating model shifts, organizational redesign, workforce planning, skills strategy, and employee adoption. Develops training, enablement, communication, analytics, and change frameworks while personally facilitating workshops and leadership sessions. Builds scalable upskilling, reskilling, and career mobility programs and measures transformation outcomes through workforce metrics and business cases.

Develops and manages partner enablement programs, training curricula, content, communications, webinars, events, and partner portals. Collaborates with product, customer success, marketing, and subject matter experts to improve partner engagement, knowledge transfer, and partner-influenced revenue. Tracks program KPIs, coordinates cross-functional deliverables, and evaluates enablement effectiveness across virtual and on-site initiatives.

Close inbound and outbound sales opportunities for Blackbaud’s CRM, SaaS, and fundraising solutions. Manage prospect relationships, qualify leads, deliver ROI-focused proposals, maintain pipeline and forecast data, collaborate across departments, monitor relevant markets, and consistently achieve monthly and quarterly sales quotas.

Manages enterprise sales activities within an assigned territory, develops account penetration strategies, builds executive relationships, and exceeds revenue targets. The role sells complex SaaS CRM and ERP solutions through consultative and solution-selling methods, acquires new business, expands existing accounts, coordinates internal resources, supports proposals and demonstrations, and maintains accurate sales pipelines and forecasts.

Supports customer operations systems and processes by gathering requirements, designing workflows, configuring Salesforce and related tools, developing user stories, supporting Agile ceremonies, analyzing customer health data, and identifying operational improvements. Partners with cross-functional and application teams to implement system enhancements, improve customer success processes, monitor adherence, and enable data-driven decisions.

Owns platform architecture, standards, data governance, integration patterns, and lifecycle decisions for Blackbaud’s Awareness to Revenue platforms, including Salesforce. Establishes shared technical direction across an Agile Release Train, defines architectural enablers and non-functional requirements, manages technical risk, and mentors engineering teams. The role partners with solution and enterprise architects, supports scaled Agile ceremonies, and ensures secure, reliable, operable platforms through DevSecOps and continuous delivery practices.