Top Tech Jobs & Startup Jobs in NYC, NY

Support program and product teams by producing and monitoring project plans, coordinating UAT and software verifications, creating training materials, documenting workflows, maintaining quality control, managing client communications, and coordinating meetings, logistics, and Help Desk liaison tasks.

The Strategic Account Executive engages K-12 schools to drive adoption of Lexia solutions, builds relationships, identifies needs, and supports implementation while managing a sales pipeline and collaborating with educational stakeholders.

Lead technical project delivery: triage and troubleshoot production issues, perform root-cause analysis, write and run SQL queries, validate cross-system data, manage Jira backlogs and sprints, oversee deployments, and maintain Confluence-based runbooks and configuration documentation while reporting status to leadership.

Lead design and governance of the end-to-end GTM operating model to improve pipeline velocity, forecast accuracy, conversion, and NRR. Own pipeline governance, forecasting, revenue systems, manager effectiveness, change management, and analytics. Partner cross-functionally to standardize revenue motions, optimize CRM and workflows, and drive adoption of scalable GTM processes and operating cadences.

Serve as the primary contact for families exploring Time4Learning curriculum and Brightspire Virtual School. Qualify and convert inbound leads via phone, email, chat and social; guide families through curriculum selection or school enrollment; manage consultations and application processes; document interactions in CRM; coordinate onboarding with school staff; upsell curriculum plans; resolve customer concerns and recommend improvements to boost enrollment and satisfaction.

Develops and deploys K-12 test materials by creating and quality-checking test forms and configuration files, reviewing materials, following process documentation, learning internal systems, and monitoring outside vendors. The role requires strong organization, analytical ability, attention to detail, communication, collaboration, and deadline management. It is fully remote within the United States and requires occasional travel of up to 10%.

Create original reading passages and assessment items for ELA standardized assessments. Manage content through review cycles, apply edits from SMEs, support review meetings, perform production tasks, and help improve item-writing and scoring processes while meeting project timelines.

Coordinates education-sector proposal development from bid identification through contract award. Responsibilities include creating production plans, schedules, compliance matrices, and outlines; coordinating cross-functional teams and pricing leads; assigning tasks; tracking progress; resolving barriers; assisting with proposal writing; conducting quality control; and overseeing final submission. The role requires strong research, communication, organization, technology, and deadline-management skills, along with proficiency in proposal processes and solicitation platforms.

Lead qualitative and quantitative UX research for K-12 education platforms, including interviews, surveys, usability testing, competitive analysis, educator panels, and participant recruitment. Translate findings into high-fidelity web designs, interactive prototypes, dashboards, and accessible data visualizations. Collaborate with engineering and leadership while applying knowledge of standards-based grading, classroom workflows, WCAG accessibility, and FERPA privacy requirements.

Administers employee benefits programs with primary responsibility for leave of absence processes. Manages Workday benefits operations, enrollment and eligibility issues, vendor coordination, employee and manager guidance, documentation, communications, issue resolution, and process improvements. Interprets leave policies and applicable programs, partners with third-party administrators, and escalates complex or high-risk cases while supporting accurate, scalable benefits delivery.